Las Vegas, Nevada Remote & on-site · By appointment

Email the service desk
VANTAGETECH SERVICES
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CONTACT THE SERVICE DESK

Request support or propose an appointment.

Include the exact error message, when the problem started, and what you’ve tried. I’ll review the request and reply in writing within 24 hours.

Start with an email.

Choose remote or on-site support, describe the issue, and optionally suggest a date and time. Use the request builder or email me directly. Preparing a message doesn’t send it—you’ll review and send it from your own email account.

First response
Within 24 hours, in writing
Appointments
By mutual appointment
Pricing
Remote $59; on-site quoted

Don’t include passwords, verification codes, payment details, or sensitive files. Request support only for a device you’re authorized to manage.

How your request information is handled

If you suggest an appointment, provide both a date and time. This is a request, not a reserved slot. I’ll approve, decline, or suggest another time by email.

Include the error message and what you’ve already tried. At least 20 characters.

This prepares a message in your email app. Nothing is sent until you send the email yourself.

AFTER YOU SEND THE REQUEST

Review, schedule, then connect.

  1. I review the issue

    I’ll check the issue, service type, and visit area if needed, then review your proposed time. You don’t pay for this initial inquiry.

  2. We agree on the session

    I approve, decline, or suggest another time. We agree on the scope, quote, and terms before payment. A proposed time is not a confirmed appointment.

  3. Remote connection or on-site visit

    For remote support, you approve the connection and remain present. For an on-site visit, we confirm the address privately after review. You receive written findings afterward.

Read the support FAQ